How can I back up Ambiance for Mac sound files?

Dear Matt,

I have Ambience on my Mac (purchased directly from your site, not the Mac store) and have loved it for a long time; I was sad to see that the IOs app has been discontinued.

I would like to access the sound files on my Mac to make a backup, and make sure I don't lose these ones too – Could you please let me know the path to access them?
Since it is not the Mac App store version, the path you provided in the other message (~/Library/Containers/com.urbanapps.ambiance.desktop) does not exist.

Many thanks for your help,
Tosca

Note: This conversation was created from a reply on: All Ambiance Sounds Available for Download to Your Computer on Ambiance Sound Sto....
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  • EMPLOYEE
    I’m happy to help
    The sounds inside the app cannot be backed up and imported back into the app. The only way to backup Ambiance for Mac is as part of your system wide backup, usually done through Time Machine.
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  • Dear Matt,

    many thanks for this. But why is it possible to access the sound files via the other version of the program, and not the one you sell via your website?
    One would think to get *more* features, not less, if anything, by buying the programme directly from you.

    And this is particularly relevant now that you have discontinued the iOS version of the app, which I loved and used a lot.
    In addition to creating a backup, one of the reasons why I want to access the sound files is transferring them to my ipad/iphone as mp3s, since I can't use them via the app any more.
    Surely I shouldn't be forced to buy them again from your website, given that I had already purchased the Pro versions of the app both on my mac and my ipad.
    Do you have any suggestions on how to do this?

    If it is really the case that the sound files cannot be accessed in any way on the Mac version purchased from your site, as opposed to the App Store, then customers who have purchased the program from you should have the option to download the corresponding mp3s for free from your website; we have already paid for that and other customers can access the files.

    Many thanks in advance for your help,
    Tosca
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  • It’s not actually possible in either version, or any version of the app on other platforms. The files that run the app are not usable in other applications, and can not be backed up in this fashion.

    We are very grateful that you purchased the app, as this allows you access to the embedded sound store, but that purchase doesn’t mean you own all of the sounds you have downloaded. This is why we have setup a special store if you want to own the enhanced seamless looping sounds that we created for use in the app. Seeing as there are no plans for future versions of the Ambiance apps, they will only continue to work for a few years, so the best way to keep a sound that you rely on to sleep or work is to acquire your own copy that you own, and can be used anywhere you want.
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