Ambiance not downloading Sounds

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Hello,

Ambiance is not downloading any Sounds on my tablet while it is working flawlessly on my phone.

Here is the data:

1 GHz Processor, Android 4.0 Ice Cream Sandwich
800 x 480 Pixel

it only says download initialized but nothing happens.

thx for any help

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Matt Coneybeare (Official Rep) August 30, 2013 17:56

Have you checked to ensure you are connected via wifi? Have you tried restarting your tablet, as well as your network router and modem? Have you tried uninstalling and re-downloading from the Google Play store?

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good solution! good solution! (undo)
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- Matt Coneybeare (Official Rep) August 30, 2013 18:14
  
  Antonioni says: "yep, all of them above. and in addition, it works over the same wifi on my phone"
  
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- Matt Coneybeare (Official Rep) August 30, 2013 18:14
  
  Ok, then what is the difference between your tablet and phone? OS version, free space, etc...
  
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- Antonioni Paludor August 30, 2013 18:31
  
  well the tablet is an arnova 7h g3, os 4.1 700mb free space
  the phone is a newman n1, os 4.0.1, 2gig free space. the tablet has a single core, the phone a dual core.
  
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- Matt Coneybeare (Official Rep) August 30, 2013 18:34
  
  Is there an error message that pops up?
  
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- Antonioni Paludor August 30, 2013 18:38
  
  no, not at all. previewing sounds is not working too
  
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- Matt Coneybeare (Official Rep) August 30, 2013 19:02
  
  We don't have that brand of tablet here, but we will look into why it may be happening for you on that device. Thanks for reporting.
  
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Have you checked to ensure you are connected via wifi? Have you tried restarting your tablet, as well as your network router and modem? Have you tried uninstalling and re-downloading from the Google Play store?

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